Shipping policy

### Shipping Policy

**Shipping Methods and Carriers:**
We use USPS for all our shipping needs to ensure timely and reliable delivery of your orders.

**Shipping Rates:**
We offer flat rate shipping for all orders, making it simple and straightforward for our customers.

**Shipping Destinations:**
We currently ship to locations within the United States, with the exception of Idaho, Oregon, and Montana.

**Order Processing Time:**
All orders are processed within 3 business days. Please note that orders are not shipped or delivered on weekends or holidays.

**Shipping Time:**
Once processed, orders typically take 4-5 business days to arrive at their destination.

**Order Tracking:**
We provide tracking numbers for all orders. You will receive an email with your tracking information once your order has been shipped.

**Shipping Issues:**
In the rare event that your shipment is lost, damaged, or delayed, please contact us, and we will promptly send out a replacement.

**Age Verification:**
Due to the nature of our products, you must be over 21 years old to place an order. We do not ship to Idaho or Montana in compliance with state regulations.

**Free Shipping:**
We offer free shipping on all orders over $100. This offer is automatically applied at checkout.

**Local Pickup:**
At this time, we do not offer local pickup options.

**Returns for Shipping Issues:**
If you receive an incorrect or defective item, please email us at support@hightails.com or call us at [your phone number]. We will assist you with the return process and ensure you receive a replacement as quickly as possible.

**Contact Us:**
For any questions or concerns regarding our shipping policy, please contact our customer service team at support@hightails.com or call us at [your phone number]. We are here to assist you and ensure a smooth shipping experience.

Thank you for choosing HighTails!